Hosting and Maintenance Contract Cancellation.
Cancellation of a hosting or maintenance account requires advance notice. Shared hosting accounts and Maintenance Accounts require 24 hour notice prior to the first (1st) day of the next billing cycle. Dedicated Server hosting accounts require 30 days notice prior to the first (1st) day of the next billing cycle. For all hosting and maintenance accounts the first (1st) day of each billing cycle is the first (1st) day of each month.
Because web hosting services are provided on a monthly basis, the client will be responsible for service fees already paid regardless of when the client provides notice of termination. Thus, for example, if Client provides notice to terminate prior to the end of the billing cycle, which in every case is the end of the month, the remaining balance for that month will not be pro-rated or refunded. If Client has prepaid for services six (6) or twelve (12) months in advance, the client agrees that no refunds will be issued for any unused portion of the services regardless of when the client cancels the services. Therefore, if the client's account is cancelled at any point during the pre-paid contract term, Client will not be entitled to a pro-rated refund.
All accounts are cancelled as soon as the client submits the account cancellation request, at which time all remaining files in Client's account will be deleted. Client is responsible to remove all personal files from the server prior to the cancellation request. Clutter Studios will not be held responsible for any files deleted by Clutter Studios on that day. The cancellation procedure is subject to change without notice. Cancellations must be requested from within the client's Account Manager by logging in from our home page.
Refund Policy for Service Contracts.PLEASE NOTE: THIS REFUND POLICY ONLY APPLIES TO OUR ONLINE ELECTRONIC SOFTWARE SALES AND DOWNLOADS. IF YOU PURCHASE(D) A QUOTED WEBSITE THEN YOU WILL BE HELD TO THE TERMS OF THE CONTRACT YOU SIGN(ED).
Clutter Studios does not offer refunds for any purchased goods. Electronically distributed software and software licenses can be easily duplicated. Once a product has been released to a customer, the sale is final, no exceptions. You may not return any software for a refund or credit. Please review the information provided on the software pages prior to purchasing and be sure you know what you are purchasing.